2.15.2010

Xiomara: Foodies Beware!



I drive by this restaurant all the time. The name grabs me. I wonder what kind of food they serve and who goes there. I decided finally to give it a try during DineLA week. My reservation was made for Xiomara (See-o-mara), a Cuban fusion restaurant on Melrose Avenue just past Highland.

The reservation was for four people at 9pm. The restaurant was quiet on this Monday night with only four other parties seated. Having looked over the DineLA prix fixe menu before arriving, we were all hungry and eager to enjoy the food at Xiomara.

Then the waiting game began. Our party was promptly seated at our table, but no menus were given. A server came to our table and took our drink order. Four tantalizing mojoitos arrived at our table, but still no menus. We sat for 20 minutes before receiving a menu.


Our appetizers came out relatively quickly and we thoroughly enjoyed them, however the rest of the meal dragged on. Our plates were cleared, our drinks finished, and no entrees in sight. By the time our entrees were delivered, only one other party remained in the eerily quiet restaurant. By the time we received dessert, even they were gone. To make matters worse, the ice cream accompaniment to our tres leches cake was half melted. Our friend’s three-gelato sampler turned out to be three samples of mango. Our server told her that this was the only gelato they had. Suffice it to say she did not order mango at all and did not eat her dessert.

At this point we were ready to leave. We waited for our check and had trouble even finding one of the two servers to bring it to us. Did I mention that it was already 11pm! The bill was presented and we immediately put down our payment. I could see one of the servers behind me cleaning silverware while the other server was at the front of the restaurant setting tables. No one was acknowledging us. I would have asked for a manager, but it was very evident that there was no manager working that night. Finally in our frustration we called for the server across the room. We waited another 19 minutes for the bill to return and watched as the two servers struggled with splitting our check. The check returned manually written and the server explained that the Micros system had crashed. Fine. Yet, another problem occurred- we had been overcharged. Imagine how frustrated we are at this point, tired from all the waiting and ready to go home. I again flagged down a server and tried to explain that we were charged incorrectly, but rather than understanding their error and fixing the mistake, the servers argued over it in front of us.

We left Xiomara upset and completely disappointed. From the minute we sat down to the minute we left, we received poor customer service. Throughout our dinner we were kind and tolerant, but we should not have spent $200 on a dinner that took 2 hours and 20 minutes. What disappoints me most is that we enjoyed our meal and were looking forward to sharing a positive experience, but after receiving such completely horrible service we will certainly never be back.

I wrote to the General Manager to explain what happened on our visit. It took her almost a week to send this response:

Xiomara had a meeting with all the employees that worked on Monday night to discuss the service your received.

According to the servers the reason you did not receive menus as soon as you were seated is that your group did not all arrive at the same time and they waited until your group had completely arrived before giving you the menus.

The problem with the melted ice cream was that it literally had just finished churning and had not had time to freeze- it should not have been served. it seems that the server did not put the sorbet order in with the flavors that were requested. the server should never had told you that we only had mango, since we did have all the flavors on the menu.

The disagreement on how to split your check happened because our pos system was not processing credit cards, the filter on our water heater had burst over the weekend and shorted out several different electronic systems and the hardware to process the credit cards had not been replace yet. However, they should not have disagreed in your presence nor should they have double charged the sales tax, that was someone not understanding how to fill out the credit card slip.

The service you received was not our normal standard and Xiomara would like to send you a gift certificate for 2 mojitos and 2 appetizers.


I cannot believe that a restaurant would be so apathetic to this situation. I expected a sincere apology and acknowledgement of what went wrong on our visit. Instead Xiomara's General Manager passively justified all of the evening’s mistakes. In a sense she validated the poor customer service we received. Her offer of 2 mojitos and 2 appetizers hardly compensates for our four meals. Take my advice: there are many fantastic restaurants in Los Angeles - do not waste your time or your money on Xiomara.

2.11.2010

Let Me Eat Nutella



Last Friday the world celebrated Nutella - that ooey gooey chocolate hazelnut spread that with one lick has you hooked for life. For World Nutella Day I was honored with a rare firsthand experience in the kitchen of Joan's on Third. I received a special lesson in the making of one of Joan's favorite recipes- mouth watering Nutella poundcake. The whole kitchen had a warm vanilla fragrance. Jar after beautiful jar of Nutella in front of me, it was hard not to steal a taste. Joan’s on Third offers Nutella poundcake ($1.95) throughout the week. Come on the right day and you can find it fresh out of the oven and wrapped in individual slices.


It all starts with the butter and sugar.


Then the pure vanilla extract and eggs.


Once the wet ingredients are combined, add the flour.


Take the mix and create alternating layers of Nutella and batter.


The end result is poundcake with a warm honeyed glow throughout. The Nutella glistens through folds of plump cake. The exact recipe remains Joan’s secret, but my time in the kitchen inspired me to make my own Nutella creation.


Since I have a known affinity for cake so I decided to make Nutella cupcakes. I used a vanilla cake base with a hint of almond extract and mixed Nutella throughout the cake batter. The result was a buttery marble cupcake with subtle nutty undertones. I was pleasantly surprised to find a thick dollop of Nutella at the bottom of each cupcake. For added richness I frosted some of the cupcakes with more Nutella. Add toasted hazelnuts for a nice crunch. On its own, frosted, with nuts, anyway you have this cupcake, the flavor is impossible to forget.


I got bit by the Nutella bug and now I’m nutty for Nutella.


Vanilla cake (Recipe adapted from Joy of Baking)

½ cup unsalted butter, room temperature

2/3 cup white sugar

3 large eggs

1 teaspoon vanilla extract

1 teaspoon almond extract

zest of 1 large lemon

1 ½ cups all purpose flour

1 ½ teaspoons baking powder

¼ teaspoon salt

¼ cup milk

Preheat oven to 350 degrees. Using an electric mixer on medium speed, cream together butter and sugar. Next, mix in eggs, vanilla and almond extracts, lemon zest and milk.

In a separate bowl combine flour, baking powder and salt.

Add dry ingredients to wet ingredients and mix with electric mixer on low speed. Scrape down sides of bowl periodically to make sure all ingredients are fully combined. Mix for 3-5 minutes, batter will be slightly lumpy.

Fill lined muffin cups 2/3 full. Alternate layers of cake batter and Nutella. Take a tooth pick and stir up mixed batter. Bake for 18-20 minutes.

2.07.2010

Sweets For Your Sweet


Valentine’s Day is just around the corner. What are you getting your sweetheart?

Here are a few sweet spots for perfect Valentine’s Day gifts.


SWEETS FOR THE SOUL


Sweets for the Soul is a gem in Atwater Village. Small and sweet, it houses the best brownie creations you will find in Los Angeles. The selection ranges from the basic Brownie Bliss and Blondie squares to Hotter Shots and Truman Capote brownie hearts. What better way to say I love you than with a brownie heart?


The Hotter Shot is Valrhona Venezuelan dark chocolate spiced with cayenne pepper, cardamom, cinnamon and ginger. This bite-sized morsel instantly captivates with the rich depth of its dark chocolate. The hidden heat bursts at the end of the bite. It is all together sweet, spicy, subtle and explosive.


The Truman Capote is a Valrhona cocoa base with white chocolate chips. Even this seemingly simply combination is anything but plain. There is a complexity of flavors unmatched by any other brownie I have had. The white chocolate chips undulate through the assertive dark chocolaty essence. Each blissful bite is exuberant.


At $2.50 - $3.75 per brownie, these handcrafted confections my seem pricey, but after one bite the value of the product is apparent. Throw your budget to the wind - this is an indulgence worth splurging on.

Sweets For The Soul 3169 Glendale Blvd. Los Angeles, CA 90039 11am-7pm Tues & Wed; 11am-10pm Thurs-Sat 11am-5pm Sunday


SCOOTABAKER


image courtesy of Scootabaker

There has never been a cake so carefully constructed, a tart so tantalizing, a muffin so mouth-watering as those delivered by Scootabaker. Owned and operated by Heather Wong, her talent and passion shine through in the desserts she creates for Scootabaker- LA’s all natural dessert delivery service. Her desserts go from idyllic to demur. She has taken the hassle of traffic and parking out of the equation and left only sweetness delivered to your door.


image courtesy of Scootabaker

For the perfect Valentine’s treat, deliver your sweetheart Scootabaker’s signature frosting-filled heart cupcakes. The frosting rests delicately in the center of each cupcake in the shape of a heart. The cupcakes are silky and lush. The cupcakes are reasonably priced at $2.50 each. Whether you order a cake or tart, cookie or bar, you are sure to win the heart of the one you love.


image courtesy of Scootabaker

* Delivery Rates start at $10 & vary based upon your location from 90028 $30 Minimum order for delivery.

2.05.2010

Love Birds with Wild Mushroom Polenta Hearts


February is Battle Mushroom, part of the monthly food fight “Beet n’ Squash You” hosted by Mel of Gourmet Fury and Leela of She Simmers.

Shiitake


Maitake


Cremini


Many people think about mushrooms in the same way they think about Valentine’s Day: they view this flavorful fungus with disdain and annoyance. I am among those who love both mushrooms and Valentine’s Day. With mushrooms I choose to look beyond the dirt-coated exterior to find the rich earthy flavor below. The same goes for Valentine’s Day. I look beyond the crass commercialization of this day and prefer to view it as a pure celebration of love. Diamonds and flowers aside, it can be a nice excuse to simply remember the romance of a first kiss.

Keeping those themes in mind I have created a simple meal to share with the one you love. Wild Mushroom Polenta Hearts are rich and comforting. The creamy polenta marries well with the unabashed flavors of the Shiitake, Maitake, and Cremini mushrooms. Add freshly grated Parmigiano to accentuate the savory notes of the mushrooms.

I paired these polenta hearts with a perfectly roasted chicken brightly seasoned with lemon and herbs. The chicken had a crisp skin with moist and tender meat below. The Wild Mushroom Polenta Hearts and roasted chicken were simply beautiful together. I finished the dish with spiced honey and crushed fried sage for added depth.

This is not only a recipe for a delicious meal, it is a recipe for instant seduction.



Wild Mushroom Polenta:

1 cup polenta

4 cups water

1/2 cup cremini

1/2 cup maitake

1/4 cup shitake

1/2 cup Parmigiano

In a heavy sauce pan bring water to a boil. Once water is boiling slowly stream in polenta. Create a vortex in the water with your whisk before you begin pouring in polenta. Whisk constantly for 3 - 5 minutes until polenta begins to thicken. Once polenta thickens low simmer for another 30 minutes stirring frequently.

Meanwhile saute mushrooms with 3 tablespoons of butter until they become golden brown.

When the polenta is ready, mix in the mushrooms and Parmigiano. Season with salt and pepper to taste.

Evenly spread polenta onto a lined sheet pan. Let cool. Once cooled cover the polenta with plastic wrap and leave in the refrigerator over night or for an hour to cool.

Use a heart cookie cutter to create polenta hearts. Before serving sear polenta hearts in a non-stick skillet over high heat. Use a little butter to get a nice, crisp brown edge to your polenta. Let the polenta sear, untouched for 2 -4 minutes per side.

* I purchased a roasted chicken from Joan's on Third. It is easy to prepare a roasted chicken, but for a quick and delicious weeknight meal Joan's on Third offers daily hot dinner items available after 4pm. Why not let someone do the cooking for you!


Joan's on Third

8350 West Third Street

Los Angeles, CA 90048



1.28.2010

Things To Do In Denver Before You Die: D Bar


photo courtesy of Dbardesserts.com

After my lovely experience at Nomelie Cupcakes, I began a culinary conversation with Nomelie’s owner through Twitter. She is as sweet as her cupcakes and gave me more than a few fantastic recommendations on the best eats in Denver. Per her advice, R and I headed to D Bar in the Uptown area of Denver where we were joined by our friend Neil.


D Bar is a restaurant devoted to desserts. Upon arrival it was very clear that D Bar was the place to be on a Saturday night. Every Saturday night chef and owner Keegan Gerhard can be found behind the bar preparing his sweet masterpieces right before your eyes. Inside D Bar the lighting is dim, the room is packed, and the energy is electric. After a long wait in the cramped heated doorway of the restaurant we were finally seated. The prime seating is along the L shaped bar - this is where all of the action can be experienced first-hand. We sat along the counter facing the window, which turned out to be a comfortable spot with the windows serving as mirrors to the bar behind us.


D Bar offers a well-stocked wine and beer list. We started our meal with my favorite wine: Layer Cake Primitivo. Layer Cake is a well-balanced and jammy wine that lends itself well to both sweet and savory dishes. It was the perfect accompaniment to our food.


We ordered four desserts to try to get the full spectrum of D Bar’s offerings. The desserts $8-$10 each. The Palmond is an almond cake with a caramelized pears and almond ice milk. The cake was dry and crumbly with a crisp almost pasty almond layer on the top. The pears were soft with a deep rich flavor. The almond ice milk was a light and cool compliment to the caramel tones of the pear. While this was a pear dish I would eat again, I did not enjoy the mild and dry flavors of the cake.


I have a special place in my heart for donuts. When donuts are on the dessert menu at a restaurant it is often hard for me to pass them up, so I was sure to order D Bar’s Brioche Cinnamon Sugar Donuts. The order comes with three fluffy, sweet brioche donuts dusted in cinnamon sugar and served with vanilla dipping sauce with a chocolate swirl. When the donuts were dipped in the subtle combination of vanilla and chocolate, it added a sweet gossamer casing that enhanced an otherwise average donut.


After watching waffle after delicious waffle pass by, we had to order the Warm! Mit Waffles. This is an ice cream sandwich unlike any other. Let go of your preconceived notions of ice cream sandwiches because this dessert is nothing like its predecessors. Vanilla bean ice cream is packaged between two warm rock sugar waffles that are adorned with a three-cherry compote and amaretto cream. The waffles were ideal: a gentle, firm exterior that gives way to a warm, doughy bite. The cherry compote added a pleasant tartness that paired harmoniously with the other sugary flavors.


Our final dessert was not on the menu, it was the night’s special: Baked Alaska. I’ve often heard of this fabled dish, but I’ve never seen it on a menu. This was my favorite dish of the evening. This Baked Alaska consisted of a tart shell filled with coconut ice cream covered by a baked meringue. All of this was lying atop slices of pineapple, which were brushed with a vanilla bean caramel sauce. Each dense mouthful was permeated with vanilla bean. The pineapple was sweet with no hint of tartness. The meringue top was baked to perfection with toasted edges and a gooey, spongy bite.


I have an unyielding penchant for sweets and D Bar satisfied my proclivity. Whenever I am in Denver I will be sure to make a stop at D Bar.

D Bar
1475 E. 17th Ave.
Denver, Co 80218
(303) 861 - 4710

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